Legal
Terms of service
Last updated October 2026 · Applies to flatql.com and the FlatQL app
The short version: use FlatQL for your own clusters, pay for what you use, and we keep the service running and your data safe.
1. Service
FlatQL provides a hosted workbench for querying Elasticsearch and OpenSearch clusters that you control. You are responsible for having the right to access those clusters and for the queries your team runs against them.
2. Plans and billing
The Pro lifetime licence is a one-time payment through Dodo Payments for one user; it does not renew and there is no subscription. Subscriptions sold before November 2026 stay active until cancelled or until the end of the paid period. Fees are non-refundable except where required by law.
3. Acceptable use
No attempts to access clusters or data you are not authorised for, no abuse of the service, no reselling without agreement. Ask FlatQL is subject to fair-use limits per workspace.
4. Availability and liability
We aim for high availability but the service is provided as is. FlatQL is not liable for indirect damages or for the effects of queries run against your clusters, including writes performed by your team members.
5. Changes
We may update these terms; material changes are announced by email at least 14 days ahead.